About UniTrust
UniTrust is a trusted security provider, delivering professional protective services across the UK. With a strong focus on integrity, customer care, and teamwork, the company works closely with clients to create safe, welcoming environments where people and businesses can thrive. Every colleague plays a vital role in ensuring peace of mind, safety, and service excellence.
Role Overview
As a Security Officer at 200 Aldersgate, the successful candidate will be responsible for protecting people, premises, and property while ensuring a professional and welcoming environment. This role involves working as part of a high-performing team to safeguard the building, support tenants and visitors, and respond effectively to security incidents.
This position is ideal for someone dependable, customer-focused, and confident in handling both day-to-day duties and emergency situations.
Key Responsibilities as Security Officer
- Deliver outstanding customer service to staff, tenants, and visitors
- Maintain a visible, approachable, and professional security presence
- Carry out ID checks, control access, and monitor CCTV systems
- Respond calmly to alarms, emergencies, and incidents
- Conduct regular patrols, reporting hazards or unusual activity
- Manage key control and complete accurate logs and incident reports
- Support audits, checks, and reporting of faults or safety issues
- Collaborate with front-of-house, cleaning, maintenance, and catering teams
- Train and support new colleagues, promoting a “one team” culture
- Uphold confidentiality, integrity, and professional conduct at all times
Skills & Experience Required
- Excellent communication and interpersonal skills
- Strong focus on customer service and professionalism
- Ability to remain calm under pressure and multitask effectively
- Reliable, punctual, and physically fit for patrol duties
- IT-literate, with proficiency in Microsoft Office and Outlook
- Strong initiative with the ability to work independently or as part of a team
- Willingness to train in First Aid, fire marshal duties, and conflict management
- Knowledge of security threats and proactive in identifying risks
- Must hold an SIA licence and adhere to industry regulations
Shift Pattern & Pay
- £13.85 per hour
- Average 56 hours per week
- Shift pattern: 7 on / 3 off, 7 on / 4 off
Perks & Benefits
- Access to a Virtual GP
- Comprehensive Employee Assistance Programme
- Group Life Assurance
- Personal Pension Plan
- Cycle to Work Scheme & Tech Scheme
- Company Sick Pay Scheme
- Long Service & Recognition Awards
- Ongoing training and development opportunities
- Discount and wellbeing platforms
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