About Vigilant Security
Vigilant Security is a trusted provider of professional security services, delivering safety, assurance, and exceptional customer care across corporate and commercial environments. With a reputation for excellence, they are dedicated to protecting people, property, and reputations while creating welcoming environments for clients and visitors alike.
Role Overview
Vigilant Security is seeking a Security Manager to join their team at a prestigious central London location. This is a full-time role, Monday to Friday, 8:00am–6:00pm, offering an exciting opportunity to lead a large security operation across corporate offices and luxury retail settings.
The Security Manager will be responsible for leading, motivating, and developing a professional security team, ensuring the delivery of outstanding customer service alongside robust safety standards. This role requires a confident leader with strong communication skills, extensive security management experience, and the ability to build excellent relationships with clients and stakeholders.
Key Responsibilities as Security Manager
- Lead and support a team of security officers across front-of-house, back-of-house, loading bay, and control room functions
- Maintain strong daily communication with team members, ensuring a 5-star guest experience
- Oversee recruitment, training, performance, and professional conduct of the security team
- Liaise regularly with clients, tenants, and service partners, ensuring security services consistently meet high standards
- Manage and monitor security systems including CCTV, access control, key holding, and fire safety systems
- Ensure compliance with SLAs, policies, and procedures, minimising risks across the site
- Respond effectively to incidents, emergencies, and alarms, ensuring accurate reporting and swift resolution
- Maintain strong relationships with external stakeholders, including local councils, police, and emergency services
- Ensure accurate rota management, staff allocation, and operational cover for daily needs and special events
- Conduct investigations, audits, and reporting in line with industry best practice
Skills & Experience Required
- Valid DS licence and CCTV licence (essential)
- Proven leadership skills with experience managing large security teams
- Strong knowledge of key management systems, CCTV, access control, and incident management
- Excellent communication, negotiation, and stakeholder engagement abilities
- High level of customer service and professionalism, with confidentiality at the core of all actions
- Flexible, proactive, and able to remain calm under pressure or during emergencies
- IT literacy including Word, Excel, PowerPoint, and Outlook
- Minimum of 5 years’ verifiable work history in security management
Shift Pattern & Pay
- Salary: £54,906 per annum
- Hours: Full-time, Monday to Friday, 8:00am–6:00pm
- Holiday: 28 days per annum (inclusive of bank holidays)
Perks & Benefits
- Opportunity to lead a flagship central London site
- Career development and training opportunities
- Inclusive and supportive working culture
- Strong focus on professionalism and excellence in security services
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