About Shurgard Europe
Shurgard is the largest developer, owner, and operator of self-storage facilities in Europe, with over 270 stores across seven countries, including the UK, Netherlands, France, Sweden, Belgium, Germany, and Denmark. With a team of over 750 employees, we’re committed to providing exceptional customer service and simple, secure storage solutions for every life stage.
Every team member plays a vital role in creating a clean, supportive, and customer-focused store environment—and none more so than our store team.
Role Overview
As a Sales Advisor at Shurgard, you’ll be the first point of contact for customers, helping them find the right storage solutions for their needs. You’ll provide expert advice in person, by phone, and online, all while ensuring smooth day-to-day operations within the store. This is a great opportunity for someone friendly, self-motivated, and eager to grow within a stable and supportive business.
Key Responsibilities as Sales Advisor
- Provide professional and friendly service to customers in-store, by phone, email, and online
- Advise and assist customers in selecting storage units and services to meet their needs
- Process rentals, merchandise sales, and contracts accurately
- Handle customer queries and resolve issues efficiently
- Perform store maintenance tasks and ensure a clean, organized work environment
- Manage general admin duties including filing, reporting, and document handling
- Support daily store operations and contribute to team performance
Skills & Experience Required
- Experience in retail, consultative sales, or customer service (preferred)
- Confident communicator with a customer-first mindset
- Comfortable working both independently and within a team
- Reliable, honest, and committed to delivering excellent service
- Basic Microsoft Office skills (Outlook and Word desirable)
- Open to learning and keen on internal growth opportunities
- Willing to carry out light cleaning and maintenance tasks
Shift Pattern & Pay
- Fixed shift working hours
- Monday to Friday: 9:00am–6:00pm
- Saturday: 10:00am–4:00pm
- Sunday: 10:00am–3:00pm
- Contract Type: Fixed Term
- Guaranteed monthly salary (specific rate shared during hiring)
Perks & Benefits
- Bonus scheme
- 22 days holiday plus bank holidays
- Private medical insurance
- Company pension scheme
- Staff discounts on retail and tech
- Tailored and ongoing training programs
- Opportunities for promotion to Store Manager or District Trainer
- Recognition & rewards program
- Company-provided uniform
- Clear structures and proven processes for career development
Start Your Career With Shurgard
At Shurgard, we value integrity, dedication, and growth. Whether you’re starting out or looking for a new challenge, we provide a clear pathway to progression and a role that makes a difference every day.
Ready to Apply?
Here’s what to expect:
- Submit your CV
- We’ll contact you within a few days
- Complete a short video interview with our HR team
- Meet the District Manager and get to know the role
- Final decision made the same or next day
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