People Operations Team Lead in UK

The organisation is a well-established leader in property and professional services, known for delivering exceptional support to clients and employees across the UK. With a strong emphasis on people, culture, and operational excellence, the company is committed to creating a workplace where employees are empowered, valued, and supported to grow. Every member of the People Operations team plays a vital role in ensuring a smooth, efficient, and positive employee experience across the business.

Role Overview

As a People Operations Team Lead, the successful candidate will take pride in leading a high-performing HR operations team, ensuring that all processes—from onboarding to employee lifecycle management—are delivered efficiently, accurately, and in line with industry best practice. They will work both independently and collaboratively, providing guidance, resolving operational challenges, and ensuring a consistently high level of service across the organisation.

This position is ideal for someone organised, people-focused, and confident in managing HR operations within a fast-paced environment. The role requires strong leadership, excellent communication skills, and the ability to oversee day-to-day employee support functions with professionalism and care.

Key Responsibilities as People Operations Team Lead

• Lead, coach, and develop a People Operations team to deliver world-class HR service

• Oversee the full employee lifecycle, including onboarding, contracts, changes, leavers, and compliance processes

• Ensure HR documentation, records, and data are accurate, secure, and up to date

• Drive continuous improvement across People Operations processes and procedures

• Act as an escalation point for complex or sensitive employee queries

• Collaborate with HR Business Partners, Talent, Payroll, and wider business teams

• Ensure all processes comply with employment legislation, GDPR, and internal policies

• Support HR systems management and improvements, ensuring efficient workflows

• Produce reports, insights, and data to support decision-making

• Champion a positive employee experience across all operational touchpoints

Skills & Experience Required

• Previous experience in HR operations, people services, or employee lifecycle management

• Proven team leadership or supervisory experience

• Strong understanding of UK employment law and HR compliance

• Excellent organisational and problem-solving skills

• Ability to manage multiple tasks in a fast-moving environment

• High level of accuracy, confidentiality, and attention to detail

• Strong communication and interpersonal skills

• Ability to build strong relationships with internal stakeholders

• Confident in HR systems, reporting tools, and digital workflows

Contract Details

• Full-time position

• Competitive salary based on experience

• Hybrid working environment (office + remote flexibility)

• Located in the UK

Perks & Benefits

• Comprehensive holiday allowance

• Company pension scheme

• Enhanced family and wellbeing policies

• Professional development and training opportunities

• Inclusive, supportive, and collaborative team environment

• Opportunities to contribute to projects and continuous improvements across HR

Start Your Career in People Operations

This is an excellent opportunity to lead a dedicated HR operations team within a respected organisation. The company values teamwork, integrity, and a genuine commitment to employee success—and welcomes individuals who bring these qualities to their leadership.

Apply now to become a People Operations Team Lead and help shape an exceptional employee experience across the organisation.