About Medinet
Medinet has been a trusted partner of the NHS for over 15 years, helping deliver high-quality elective care services across the UK and Republic of Ireland. As the leading provider in this space, we’ve supported more than 100 NHS organisations and helped over a million patients receive timely treatment.
Role Overview: Patient Booking Administrator
We’re looking for a motivated and detail-oriented Patient Booking Administrator to join our dedicated on-site team at Basildon University Hospital. In this vital role, you’ll help streamline the patient journey by booking appointments, managing referrals, and supporting the overall delivery of care. If you thrive in a collaborative environment and want to make a meaningful impact in healthcare, we’d love to hear from you.
This is a fixed-term position until the end of September, working Monday to Friday, 37.5 hours per week, based fully on-site.
Location:
Basildon University Hospital
Nether Mayne, Basildon SS16 5NL
Salary:
£24,000 – £24,500 per annum
Key Responsibilities as Patient Booking Administrator
- Review referrals from acute service teams or GPs and assess suitability for Medinet clinics
- Contact patients to arrange appointments and ensure they receive all necessary information
- Log and manage all patient communication accurately using Medinet and client systems
- Prepare patient notes and historical data ahead of appointments—even at short notice
- Record outcomes of appointments to support clinical follow-ups and billing processes
- Assist with clinical audits, stock management, and ordering of consumables
- Contribute to continuous improvement by identifying operational enhancements
Skills & Experience Required
- Prior experience in patient appointment booking, preferably in the NHS
- Background in respiratory care is ideal, though broader medical or healthcare experience will be considered
- Strong communication and organisational skills
- Comfortable working independently and as part of a wider team
- Proficient with IT systems and accurate record keeping
Perks & Benefits
- 25 days annual leave (pro-rata)
- Company pension scheme
- Blue Light Discount Card
- A collaborative and innovative team culture
- Be part of an organisation making a genuine difference in healthcare
Equality and Diversity
At Medinet, we’re committed to creating a respectful and inclusive work environment for everyone. We actively encourage applications from all backgrounds and ensure a workplace free from discrimination, harassment, or inequality based on age, disability, gender, identity, race, religion, or sexual orientation.
Start Your Career With Medinet
Be part of something meaningful. Join us in supporting the NHS and improving the lives of patients every day. Apply now to become a Patient Booking Administrator at Medinet.
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