
About MachiYa
MachiYa is a vibrant, independent Japanese restaurant located in the heart of central London. Known for its authentic approach to Japanese cuisine, MachiYa specialises in otsumami, seasonal donburis, freshly breaded katsu, and rich, flavourful Japanese curries. Many of its ingredients are imported directly from Japan, delivering a true taste of Tokyo-style dining to the city.
With a quick-service setup and a focus on quality and hospitality, MachiYa offers a welcoming space for guests and a rewarding, balanced work environment for its team.
Role Overview
MachiYa is currently seeking an experienced and motivated General Manager to lead the restaurant’s operations and team. This full-time, permanent role is ideal for someone with a passion for hospitality and Japanese cuisine, who thrives in a fast-paced setting and is ready to create a positive environment for both guests and staff.
The General Manager will be responsible for overall restaurant performance, guest experience, and team development—while maintaining high operational and food hygiene standards.
Key Responsibilities as General Manager
- Lead the day-to-day operations of the restaurant with efficiency and attention to detail
- Train, support, and grow a strong, motivated team to meet performance goals
- Ensure compliance with food hygiene, health, and safety standards
- Deliver a consistently high-quality guest experience
- Foster a culture of professionalism, fun, and teamwork
- Show an active interest in Japanese food, flavours, and service traditions
- Contribute to a great work-life balance by managing shift patterns fairly
Skills & Experience Required
- Minimum 2 years’ experience in restaurant management (required)
- At least 3 years of experience in hospitality (required)
- Strong leadership and communication skills
- Confidence in managing quick-service or fast-casual restaurant settings
- Passion for food, people, and delivering excellent service
Salary & Contract
- Full-time, permanent role
- Competitive salary: £45,000–£50,000 per year, paid fortnightly
- Includes base salary and share of tips
Perks & Benefits
- Private healthcare for you and your children
- Private dental insurance
- Employee Assistance Programme: Access to counselling and expert legal, finance, and wellbeing support
- CODE Hospitality Rewards: Exclusive discounts at top restaurants, gyms, hotels, meal kits, and more
- Free team meals during shifts
- 28 days paid holiday (including Bank Holidays)
- Christmas Day off
- Staff discount
- Optional pension scheme
- Company events and legendary team parties
- Excellent training and development opportunities
Location & Work Requirements
- On-site work required at the London SW1Y location
- Candidates must be able to reliably commute or be willing to relocate before starting
- Must have the legal right to work in the UK
Start Your Career with MachiYa
This is more than just a management role—it’s a chance to lead an exciting, independent restaurant where tradition meets modern hospitality. If you’re ready to bring energy, experience, and leadership to a passionate team, MachiYa is ready to welcome you.
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