About The Savoy
The Savoy, a Fairmont Managed Hotel, is one of the world’s most iconic hotels. Renowned for luxury and excellence, it has hosted royalty, world leaders, and legends of stage and screen since 1889. The Savoy prides itself on innovation, inspirational service, and developing talent, offering colleagues competitive benefits and recognition while delivering five-star hospitality.
Role Overview
The Savoy is seeking a Duty Security Officer to join its Security team. Reporting to the Director of Safety & Security, this role is central to maintaining safety, controlling access, monitoring alarms, and managing visitors across the hotel.
This position is ideal for someone vigilant, proactive, and confident, with a strong commitment to guest safety and exceptional customer service.
Key Responsibilities as Duty Security Officer
- Monitor staff access, ensuring correct swipe-in/out and authorized access
- Issue and receive keys, create staff IDs, and maintain accurate logs
- Patrol front-of-house and back-of-house areas, ensuring doors and fire exits are secure
- Monitor CCTV and report unusual activity; conduct bag searches when required
- Liaise with supervisors for temporary fire alarm disables
- Record and report all incidents and ensure injured persons receive appropriate care
- Monitor fire, panic, showcase, and door alarm panels
- Conduct efficient handovers at shift end, maintaining accurate Security Logs
- Comply with all Health & Safety legislation, following safe working practices
Skills & Experience Required
- 1–3 years’ experience in the hospitality industry
- Outstanding verbal and written communication skills
- Confident and professional with excellent organizational skills
- Ability to work independently and meet deadlines
- Valid SIA Door Supervisor Licence (essential)
- First Aid Certificate (desirable)
- Additional training in Health & Safety, CCTV, Fire Marshall, or Defibrillator is advantageous
- Flexible and multi-skilled to support hotel operations as needed
Shift Pattern & Pay
- Full-time role
- Salary: £35,420 + tronc service charge
- Based at The Savoy, London
Perks & Benefits
- Competitive salary and pension
- Accrued holiday entitlement
- Exclusive discounts at Savoy, Fairmont, Raffles, and Accor hotels
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Colleague restaurant, wellness room, interfaith prayer room, and laundry services
- Gym access and local F&B/retail discounts
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