General Manager in Sweet Dee’s Jerk Job in UK

About Sweet Dee’s Jerk

Sweet Dee’s Jerk is the UK’s New-Gen Caribbean food and culture brand—serving bold, authentic flavours with a modern twist. From our flagship Selfridges location to our vibrant catering services and signature sauces, we’re redefining Caribbean fusion cuisine. Founded in 2017, we’re rooted in family, driven by innovation, and proud to build community through food.

Role Overview

We’re looking for a dynamic and experienced General Manager to lead our Selfridges Foodhall kiosk in Oxford Circus. In this hands-on role, you’ll be responsible for overseeing all aspects of daily operations—from team leadership and service standards to sales growth and performance reporting. This is a fantastic opportunity to join a fast-scaling brand and make a real impact at the heart of the business.

You’ll work closely with the founders and leadership team to deliver best-in-class service, build a culture-first team, and shape the next chapter of Sweet Dee’s Jerk.

Key Responsibilities as General Manager

• Lead and motivate a high-performing team to deliver exceptional customer experiences
• Oversee both front- and back-of-house operations with attention to quality and presentation
• Implement operational procedures, health & safety policies, and food hygiene standards
• Manage team scheduling, training, performance reviews, and development plans
• Drive revenue by innovating service, engaging customers, and optimising team performance
• Track key KPIs, manage budgets, and control stock, inventory, and waste
• Resolve customer feedback professionally and ensure brand values are upheld
• Support menu development and lead operational reporting to the executive team
• Champion a culture of improvement, innovation, and accountability

Skills & Experience Required

• 5+ years in F&B management, ideally in a QSR or kiosk environment
• Proven leadership skills with a passion for team development and culture
• Strong communication skills and operational discipline
• Able to manage multiple functions and remain calm under pressure
• Experience with food safety, traceability, and high operational standards
• Flexible, resilient, and willing to support out-of-hours emergencies if needed
• Confident working closely with founders in a fast-moving, values-led business

Shift Pattern & Pay

• Full-time role based in Selfridges Foodhall, Oxford Circus (London W1A 1AB)
• Salary: £38,000 starting (£35,000–£40,000 depending on experience)
• Monday to Friday with weekend availability required
• Expected Start Date: 28/07/2025

Perks & Benefits

• Performance-based bonuses & incentives
• Company pension scheme
• Staff meals and food discounts
• Health & wellbeing programme
• Team outings and events
• Real progression opportunities within a growing brand

Join the Sweet Dee’s Jerk Team

This is more than a management role—it’s a chance to lead at the forefront of the UK’s modern Caribbean food movement. If you’re passionate about food, culture, and making a difference through leadership, we’d love to hear from you.

Apply now to become General Manager at Sweet Dee’s Jerk and help shape the future of Caribbean cuisine in the UK.

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